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Cross-Border E-Commerce Fulfillment Services

Cross-Border E-Commerce Fulfillment Services

Buying products online can be a very frustrating experience for any customer when because of delivery issues like breakage, damages, loss, theft or delay. These situations are even more dangerous for business owners selling those products because of lousy delivery can put them out of business.  In short, if order fulfillment by a third party logistics company (3PL) is inadequate, then the e-commerce business will not survive.  Even if an online seller has an excellent reputation on his/her product, but choose wrong order fulfilling party, his rating in online sales will be affected because of it, and customers will most likely turn to other sellers, especially if products are not somewhat unique. Finding reliable order fulfillment or shipping company is, even more, harder when sellers from one country are trying to sell their products cross-border, to another country.

What are Order Fulfillment and Fulfillment Services?

Order fulfillment is defined as all the processes involved in receiving your product, processing them to get them ready for proper fulfillment and delivering an order to the customer on time; no matter if it’s an end user or another company. For e-commerce, letting a 3PL company handle all your order processing and shipment is considered to be the best practice in the industry.

For example, a customer from Malaysia found some exciting products on an e-marketing site like Qoo10 Malaysia, and he proceeds to purchase them. Doing that, from a seller’s perspective, he placed his order, and the seller now has to package all the products and make all the necessary arrangements so the products can get to the customer. If the seller is, let’s say, in Singapore, and he has a great product but is not very familiar with all the steps needed to ship products from Singapore to Malaysia, it’s probably best for him to deliver the products to the local 3PL warehouse in Singapore. Order fulfillment company will then make all the necessary arrangements to deliver the product to the customer in Malaysia, either as direct delivery from the Singapore warehouse or consolidate all the products from Singapore to a facility in Malaysia. From the Malaysia warehouse, shipping to the end customer is cheaper and faster.

Choosing Order Fulfillment Company (3PL)

To select a reputable and reliable logistic/order fulfillment partner, there are some qualities to be put into consideration:

Experience and Background Check

The first criteria to consider before choosing an e-commerce order fulfillment partner is to make a thorough background check for its experience in the job. Logistic partner with no experience can significantly affect your sales rating from customers in a negative way. Remember, customers tend to remember the failure of delivery much more than good service.

The Capability of Order Fulfilling Provider

The strength and capacity of an order fulfillment partner must be checked. These should include checking the fulfillment provider’s order connecting networks, the location where it services can reach, the location and capacity of its warehouses, the size of their transport network and the fulfillment capability.

The Quality of Process and Services

This is another good criterion to look for before choosing a logistics partner. We must check the way they process their delivery from start to finish. A good, reputable and trusted logistic/shipping company must be able to perform the following: Regular tracking of inventory and delivery items (packages), have an insurance policy which covers all their activities as a logistics company, Customer service and claim processes in place, for handling complains about damaged or lost items. Another great thing to ask for is that 3PL has a Warehouse Management System (WMS) in place. A WMS is necessary to enhance the tracking of the items inventory, location, expiry dates, receiving time and delivery time. Of course, delivery in the agreed time window is a must.

If you are e-commerce seller wishing to increase your customer base by selling to other countries like Malaysia or Indonesia using e-commerce platforms like Qoo10 or Lazada consider us to be your trusted order fulfillment logistic partner in that journey. Our warehouse, transport and fulfillment capabilities are robust across all those countries. Our logistics company is a fast-growing and dynamic in performing all the necessary processes in online order fulfillment to satisfy both our clients and their buyers. Because of our solid background, and previous experience in working with sellers from Lazada and Qoo10 we will have no trouble to adapt to your requirements.




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What is Order Fulfillment and How To Use It To Your Advantage?

What is Order Fulfillment and How to Use it to Your Advantage?

By definition, order fulfillment refers to the sequence of steps involved in receiving an order from a client to delivering the requested product to the customer’s doorstep. Besides leaving customers satisfied, faster order fulfillment also makes store managers happy because it reduces inventory congestion in stores and warehouses. In fact, a recent survey revealed that approximately 24% of online buyers desire same day delivery while a whopping 65% prefer next day delivery. To have an added advantage over your competitors, your company should strive to reduce the amount of time it takes to deliver all orders to your clients. If you are looking to discover what order fulfillment is and how you can use it to your advantage, this is the right article for you.

Accuracy and Good Packaging

Shipping an accurate and complete order to the correct address will give your business an added advantage over your competitors.

Furthermore, the packaging should be eco-friendly and the products neatly arranged to display your brand’s message accurately. Although even best order fulfillment companies make errors, their number is much lower than the number of mistakes you would make shipping your products.. Having more than 98 or 99 percent of fulfillment orders executed without any error is what you should ask from any reliable company

Proper Inventory Management

To use order fulfillment to your advantage, it is vital to ensure that your inventory is managed properly.

To make sure that your inventory levels are always accurate, it is extremely important to try forecasting your sales. Working hand in hand with buyers and merchandisers to keep all your products turning over goes a long way in helping you to keep the slow moving items from taking much space in your distribution center. If you are wasting your valuable storage space on slow movers, you are most likely losing a lot of cash. Always focus on stocking the right products and ensuring that your customers have complete visibility into your inventory.


For your business to thrive, customers must feel they are getting the best services for their money. Regardless of how cheap your products are, if they do not fulfill the expectations of your clients, they will purchase similar products somewhere else. To gain a competitive advantage, it is crucial to come up with ways to reduce your cost per order shipped. In fact, using order fulfillment is vital in helping you to keep up with the rising pressure of minimizing supply chain operating costs. Apart from reducing space and labor, order fulfillment also contributes to cut your transportation costs.

Timely Service Delivery

One of the ways to use order fulfillment to your advantage is to ensure timely delivery of your products to your customers. One huge benefit of timely order fulfillment is that it allows you to get your products to the clients as fast as possible and at the lowest price. Order fulfillment that is properly executed translates to increased profitability for your business and better customer satisfaction.

As your company makes an effort to adapt to the growing needs of your clients, prompt order delivery within the stipulated time frame is one of the vital areas to emphasize on. To satisfy your customers, order fulfillment should be not only fast but also accurate. The tips elaborated on this page will ensure that your business efficiently receives, processes, and delivers orders to your clients on time and at a lower cost for increased profitability.

At IM Investment Holdings, we provide order fulfillment for all types of businesses. Our fulfillment services include pick and pack and labeling if necessary. We offer a whole range of logistics services to help a business grow.

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What are 3PL Companies Singapore

What are 3PL Companies

By definition, 3PL (third-party logistics) companies are providers of outsourced logistics services including warehousing, transportation, order fulfillment, packing, picking, inventory forecasting, freight forwarding, cross-docking and much more. Every 3PL provider is different and unique. One 3PL provider can offer a single service, for instance, warehouse storage or shipping or several logistics services at a go like warehousing, freight forwarding, and order fulfillment. At IM Investment Holdings, we are a logistics company that offers a broad range of logistics services according to the different needs of our customers and their product types. Our company has been featured as a recognized provider in Singapore. Read more from this article as featured by International Enterprise Singapore.

Some of the essential logistics services provided by our company are as follows.

Our Logistics Services

International Freight and Logistics

The increasing number of “open borders” in the current global business economy provides new opportunities for both old and upcoming companies to enter the highly profitable international markets. If you are interested in shipping your products to other countries, our Logistics Company is ready to help in accomplishing your mission. Our experienced international freight specialists and professionals will offer innovative logistics solutions and personalized customer support to ensure that your international shipments are handled efficiently and professionally according to your company’s preferences and specifications.

Import, Export, and Licensing Solutions

The benefits of importing, exporting and licensing products can be cost-prohibitive and challenging if not handled by an experienced international freight forwarder. Our company promises to handle all your import, export and licensing needs professionally to help you minimize any unnecessary international trade hurdles that might bring losses to your business. Our import licenses around the region help you to get your product to your clients without the hassle of going through the red tape yourself.

Warehousing Services (including Cold Storage and Bonded Warehouse Capability)

Warehousing can save or break your business. Our company uses its extensive network of shared and dedicated distribution and storage solutions to help you fulfill all your commitments to your clients wherever they are in the world. If you deal with perishable products, our company has advanced cold storage facilities to ensure the proper preservation of all your products. Other warehousing-related services offered by IM Investment Holdings include order administration, inventory management, and fulfillment, labeling, repacking, kitting, quality inspection, yard management, dynamic and static replenishment, location/ site analysis, and much more.

Local Delivery Services

Our local delivery services are not only in Singapore but also in your key markets around the region. Although we have our delivery vehicles, we sometimes outsource local delivery. However, due to our volume, we can get the best delivery rates for you. Our logistics company promises to offer scheduled and on-demand same day local delivery services for all your products.

E-commerce Fulfillment Services

Effective customer order fulfillment and management services are a major component of any successful supply chain system. Our company uses advanced and efficient communication and transport equipment to ensure your cargo is delivered to your clients on time and in an excellent condition. If necessary, we can give you access to our Warehouse Management System (WMS) so that you can track your stock.

Direct Market Access and Marketing

In conjunction with our business partners and customers, our company also offers free marketing and direct local and international market access to your key markets in Asia. Our extensive network in Asia means that we can help you market your product to both B2C and B2B customers.

Halal Warehousing and Delivery

If your business requires Halal logistics services, our company has everything you need to cater for the logistics needs of all your Halal products. We ensure your products do not come into contact with any haram (forbidden Islamic foods) like pigs, dead animals, carrion, animals with claws, talons or fangs, and much more. Apart from adhering to strict Halal hygiene and sanitation regulations, our company also ensures that your products are shipped and delivered using equipment or utensils that are free of impurities as laid down in the Muslim law.

Outsourcing logistics services from 3PL providers give you the freedom to focus on developing other areas of your business, including manufacturing and marketing. Our wide range of high-quality services takes away all your warehousing and logistics worries while giving you the time to focus on growing your business. Besides providing for all your logistics needs, our services are also cost-effective and flexible enough to suit all your business needs.

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Top 10 Tips to Choose a Fulfillment Provider

Top 10 Tips to Choose a Fulfillment Provider

Outsourcing order fulfillment has many benefits for both small and big businesses. Not only does it help in completing your fulfillment tasks quickly and efficiently but also at a cheaper rate than you could in your store. More importantly, outsourcing your order fulfillment saves you time and time is money. Outsourcing enables your company to focus on important aspects of growing your business. All you have to do is send your entire inventory to one of the order fulfillment third-party logistics companies and they will take care of your packaging, labeling, warehousing, and other related fulfillment services. In most cases, getting the right fulfillment provider is a huge challenge because the supply chain market is flooded with many fulfillment vendors, some veterans, and others newbies. This article will disclose to you the top 10 tips to choose a fulfillment provider.

Experience and Reputation

Your fulfillment provider should have several years of experience and a good reputation in dealing with all the special needs of your products before they are delivered to your clients. If the fulfillment provider handles their job professionally, clients will have a positive image about your business.

Technology Savvy

Select an order fulfillment provider that quickly adapts to new technologies, for instance, voice picking, real-time cargo tracking, low energy consumption equipment, and much more. Besides ensuring timeliness and efficiency choosing a tech-savvy fulfillment provider also helps in keeping your overhead costs as lower as possible. Most importantly, companies that provide access to their Warehouse Management System (WMS) to help you track your inventory is a must to help you lower your costs and manage any expiring products.


When choosing fulfillment provider, you should go with the one which is established in the location where is your biggest and most important market. In that way, you will offer the fastest, cheapest and best service where it matters the most. Also, when the location is concerned, choose a provider situated near major highways and interstates, shipping ports, airports or train ports to ensure the faster delivery of your products at a lower cost. Singapore comes up tops in servicing companies with growth aspirations in Asia. Singapore has access to all the major shipping and air freight destinations and is ideal for companies looking at a regional strategy.

The Size of the Fulfillment Provider

Knowing the size of your fulfillment provider enables you to estimate if they have the ability to handle your products properly. If you are dealing with thousands of orders daily, you will have to settle for a big fulfillment provider. On the other hand, if you have a low volume of sales per day, opt for a small and low-cost fulfillment provider.

Available Facilities

Apart from guaranteeing the safety of your products the storage facilities of your fulfillment provider should also be clean and temperature-controlled to protect your products from harsh conditions. Before picking a fulfillment provider, request for a tour of their facilities.

Contact Data

Your fulfillment provider should be available through email, phone, fax, or text for emergency communication like order cancellation and late delivery. Always ask for a dedicated account manager.

Time of Delivery

A reliable fulfillment provider should give you a rough figure of the expected delivery time. Timely fulfillment not only keeps your business in good standing with your customers but also helps in the proper management of your inventory.


Look for a fulfillment provider that provides quotes and can easily break down your expenses. Insist for all your payment details in writing before closing each transaction.

Client Satisfaction

Before choosing a fulfillment provider, ask for case studies, references, and even speak to people who have done business with your fulfillment provider. Also, ensure you browse the fulfillment provider’s website for client testimonials.


Ensure your fulfillment provider is fully insured to protect your products from theft, vandalism, fire, extreme temperatures, water damage, and much more. The fulfillment provider should also use advanced security methods like on-site patrol guards, security cameras, climate controls, perimeter fencing, worker access credentials, and more to safeguard your products from any damage.

Finding the right order fulfillment provider for your company could be the difference between growing your business to success and leaving it stagnant. Besides increasing customer satisfaction, a good fulfillment provider will also increase your sales while reducing your overhead expenses significantly. If you want your products to be delivered to your customers in an excellent condition, pay attention to the top 10 tips elaborated on this page.

IM Investment Holdings (IM) has been in the logistics business for over 20 years. Our experience in traditional logistics extends to the fulfillment of orders especially with the growth of E-commerce sales. IM has invested into technologies such as Warehouse Management Systems (WMS) to help you keep track of your stock. IM has locations all over Asia with our main logistics hub in Singapore with warehouses in our key markets. This enables us to deliver your products all over Asia. IM specializes in consumer products, food, and electronics but is capable of handling most product types. Contact us today to find out more about our fulfillment services.

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Benefits of Outsourcing Order Fulfillment

5 Benefits of Outsourcing Order Fulfillment

The driving force behind customer satisfaction is timely order fulfillment. While there may be a couple of advantages to packing and shipping your orders, it can become exceedingly challenging to keep track of all your order fulfillments as your business expands. Whether your business is small or large, there are many benefits of outsourcing your order fulfillment requirements to a third-party logistics company. This article will reveal to you the five benefits of outsourcing order fulfillment.

Minimizing Costs

Even though it might seem cost-effective to fulfill your orders, outsourcing order fulfillment services as your business grows can save you lots of money. Here are some of the ways through which hiring an order fulfillment service reduces your overhead costs.

Many order fulfillment companies negotiate a reasonable rate with couriers because of their huge shipping volumes. Not only will your business benefit from their negotiating power but also from their expertise in packing and shipping.

By hiring a 3rd party order fulfillment logistics company, you will no longer need to settle for the additional long-term warehouse leases. You required to do is to pay a monthly fee for the fulfillment services provided and for the amount of space your products occupy.

Outsourcing your order fulfillment services caters for all your business needs even as the business grows. You will have less to worry about when it comes to warehouse space, negotiating for lower prices with shipping companies, and hiring quality order fulfillment staff.

Time to Focus on Your Business’ Growth

Outsourcing order fulfillment saves you from spending countless hours of your time packing and shipping your client’s orders. The time you would have spent fulfilling orders on your own can now be directed towards product sourcing, sales, and marketing. These value added actions help your business grow and is a better use of your time.

Scaling of Your Business

As your company grows order fulfillment becomes more stressful and expensive. Outsourcing these services helps you to worry less about finding affordable warehouse space, packing and distribution, managing extra inventory, or even hiring new inventory staff. Instead, outsourcing enables you to expand your business as fast as you wish without the fear of impacting negatively on the experience of your customers.

Better Storage and Distribution

Compared to fulfilling orders on your own, a fulfillment company lets you organize, store, and deliver your orders more efficiently. They will handle all the work from receiving, packing, storing, and managing your products. What’s more? Order fulfillment companies eliminate the risk of shipping errors thanks to their advanced automated processes, state of the art inventory technology, detailed receiving and return procedures and streamlined pack and pick methods.


Partnering with some well-known order fulfillment provider can benefit you by connecting their image and branding with your business. It may seem trivial but if your order fulfillment company is conducting their business in a professional way your business will also be perceived as professional. Of course, the opposite is also true. If you choose a not-so-good partner or handle the order fulfillment by yourself, it could hurt your business.

As your business grows, the demand for more employees, additional warehouse space, and sharp order fulfillment services increase. Traditionally, order fulfillment was more for the bigger companies that were interested in utilizing a third-party provider to fulfill the process of pick and pack and delivery to their customers. However, with the growth in marketplace sites such as Amazon, Qoo10, and Lazada, more companies have begun outsourcing their order fulfillment services to third-party logistics companies. While the benefits of outsourcing order fulfillment can vary from one company to another, it is worth trying out.

At I.M. Investment Holdings, we provide the full suite of services to help you to outsource your fulfillment of orders and returns for your e-commerce business. Our capability

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Halal Warehouse and Delivery Singapore

Halal Delivery and Storage

By origin, Halal is an Arabic term meaning permitted or allowed by the Islamic law. The rapid interest and growth in Halal production, storage, and delivery has captured attention across several industries globally, especially the food industry. In fact, the global halal market is estimated at 16 percent of the world food industry. The growing Muslim population, as well as the developing economies of the Muslim and non-Muslim countries, are some of the primary drivers behind the growth of Halal products. This article provides some information on Halal delivery and storage solutions which I.M. Investment Holdings provides. These include warehousing needs and international or local delivery.

What Constitutes Halal Delivery and Storage?

Storage: Halal demands that any product prepared, manufactured, processed, packaged, and stored does not come into direct contact with any forbidden food (haram), for instance, carrion, pig or animals with talons, claws or fangs. Also, the storage premises should follow the strict Halal sanitation and hygiene procedures.

Delivery: Every halal-certified product should be processed, prepared, transported, and delivered using utensils or equipment that are free of impurities as stipulated under the Muslim law (Hadith and Qur’an).

Benefits of Using Halal Delivery and Storage Services

1. It is a Seal of Trust and Quality

Halal-certified logistics companies have the know-how in handling products as outlined under the Muslim law. Thus, using Halal Delivery and Storage Services will not only attract loyal Muslim halal conscious customers to your business but also some of the non-Muslim Halal conscious customers.

2. Enhances Marketability of Your Products

The annual worldwide halal food trade stands at approximately US$1.75 trillion. Halal certification is compulsory when entering the global Halal market because it helps most Halal conscious consumers to decide which products to purchase. Therefore, using Halal-certified logistics companies not only helps you to expand your marketplace but also to meet local requirements, which helps to increase your sales and revenue.

3. A Guarantee of Exceptional Hygiene Standards

Halal delivery and storage companies often bring Muslim inspectors to their stores on a timely basis to perform routine checks. A majority of Halal-certified logistics companies are ready and willing to share and explain their halal standards with their customers as a guarantee of outstanding hygiene levels. Therefore, hiring a Halal-certified logistics company instills confidence in your Halal conscious clients about the outstanding hygiene standards of your products.

4. A Great Marketing Tool for Cafes and Restaurants

Getting Halal certification is a genuine and practical way to attract both local and international halal conscious food consumers. Using halal-certified logistics companies to store, transport, and distribute your food products can help you to win a majority of customers who prefer Halal food. In fact, using halal storage and delivery services to handle your foodstuffs shows your commitment to providing high-quality halal-certified foods to your clients.

Final Thoughts

Halal delivery and storage companies ensure that prohibited materials are not used for the storage, distribution, and delivery of products. As we speak, the Halal concept is no longer exclusive to the food industry. In fact, Halal currently covers the entire process of packaging, handling, storage, transportation, and delivery of many other products. Hiring a halal distribution and storage company will increase not only customer trust and loyalty but also the profitability of your business.

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Bonded Warehouse Services Singapore

Benefits of Using Bonded Warehouse

A bonded warehouse (sometimes called customs warehouse) is a secure storage space where goods liable to certain taxes like Goods and Services Tax (GST) and import duty are stored. The GST and duty payments are withheld until the goods are removed (exported) from the bonded warehouse or sold. Bonded warehouses can be owned either by governments or by the private companies, depending on local regulations in each country. Each country also has different rules regarding how bonded warehouses should operate. This article will reveal to you the benefits of using bonded warehouses.

Deferred GST and Duty Payments

As stated earlier, duty payments and GST on various goods are withheld while in a bonded warehouse until they are sold or removed from the warehouse. For example, Singapore Duty is charged at different rates for different product types. The bonded warehouse manager provides you a bond over the duration your goods or products are stored in the warehouse. This bond is a guarantee that customs will be paid and there will be no loss of revenue if the goods are released from the bonded warehouse. This duty deferment can help you to save on the upfront expenses on imported goods. Our facilities at I.M. Investment Holdings are fully licensed to provide bonded warehousing services.

Special Packages Offered

Most bonded warehouses have special packages for most producing companies. If you are using a customs warehouse as your “all in one” warehousing and logistics partner, you can be sure to receive more affordable packages that fit your needs. In most cases, the bonded warehouse manager will evaluate your company’s warehousing needs before customizing a package that fulfills your requirements. At I.M. Investment Holdings we can meet your company’s needs by providing other services like local and international delivery and pick and pack services.

Long-term storage basis

Most bonded warehouses can agree to store your items and goods for up to 4 years or more. In fact, the storage time in some countries is unlimited. Additionally, bonded warehouses have high-end storage systems and equipment that can help to preserve the quality of different goods or products. At I.M. Investment Holdings, we have the capability to store your products in deep freezers, dry containers, and bulk storage equipment fit for any trading or producing company. Storing your products on a long-term basis gives you an opportunity to sit on the goods until there is a rise in demand. Since an increase in demand equals a rise in revenue, you have a chance to manage your cash flow for increased profitability. Ask us about our marketing services to help you gain access to our local and overseas network.


Bonded or customs warehouses can accommodate different types of materials and goods. Your products are kept safe and sound, no matter how regularly or irregularly shaped, how big or small, perishable or less perishable. If you are looking for a total warehousing and logistics solution for your imported goods, a bonded warehouse is the perfect answer.

Security and safety

Both safety and inventory management are usually on a higher level when compared to regular warehouses because government control is much tighter for bonded warehouses. Security people monitor most bonded warehouses on a 24-hour basis to ensure ultimate safety and tight security. Special monitoring for delicate and refrigerated items are given priority. Furthermore, efficient and updated security systems, bar coding systems and WMS systems are used to make sure that all goods are stored correctly and documented.

Choosing the right provider for bonded warehouse services is essential if you’re in the import, export or production industry. Bonded warehouse services are critical to managing cash flow by delaying custom taxes and GST. Also, our personnel can give you priceless advice about how to deal with customs and taxes more efficiently.

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Cold Storage Warehouse Services Singapore

Benefits of Renting a Cold Storage Warehouse

When it comes to cold storage facilities, two options are available for you. You can opt to purchase or build an industrial freezer or cold storage facility. Or you can rent cold storage warehouse. Comparatively, renting a cold storage warehouse has many advantages than buying or building a cold storage facility. This article will disclose to you the benefits of renting cold storage warehouse.


As your business grows your cold storage requirements also expand. Renting a cold storage warehouse gives you an opportunity to upgrade or downgrade depending on the growth of your business. You can hire the cold storage warehouse when you require it and terminate the hire contract when cold storage is no longer needed. On the other hand, downgrading or upgrading becomes pretty difficult when you have invested in buying cold storage facilities. Also, the flexibility of having different temperatures is essential when you have different requirements for your products. Frozen food require temperatures as low as -25℃, while temperature sensitive products may just require a temperature of 15℃. At I.M. Investment Holdings, our cold storage solutions give you the flexibility to grow with your business. Our facilities include double door access to reduce temperature fluctuations with multi-zoned temperature-controlled areas for various product types. Some of our cold stores are right next to our Central Kitchen facilities, which is ideal for companies in the Food and Beverage industries looking to leverage our infrastructure.

No long term commitments

If your production company only needs a cold storage warehouse temporarily or would like to test out commercial cold storage before committing to a full-time cold storage unit, a rental storage warehouse is a perfect way to go. The flexible hire contracts offered by most logistics companies gives you the power to settle or even negotiate a lease agreement that suits your specific short-term cold storage needs. Our logistics specialists at I.M. Investment Holdings will be happy to find the best fit for you.

Perfect capital management

Compared to buying cold storage equipment and facilities, hiring a cold storage warehouse saves you a lot of money. Additionally, renting a cold storage warehouse gives you a perfect overview of your general operating costs. When you choose to rent a cold storage unit and pay in installments, it is much easier to keep track of your outgoing expenses because you will have an affordable amount of cash being deducted from your bank account monthly. Furthermore, the favorable tax regulations for rental costs may help to reduce your overall expenses. This cost-effectiveness not only improves your financial records but also allows you to stay on top of your ROI.

No additional expenses

Maintenance is an essential part of looking after any cold storage facility. If you build or buy cold storage equipment, you will be required to perform routine maintenance to enhance the efficiency and durability of your cold storage facilities. You will also need highly trained personnel to keep the equipment running. When you rent a cold storage warehouse, there is no charge for the regular wear and tear. Thus, you will spend less time taking care of the state of your cold storage units and more time to focus on boosting the productivity of your business. You only pay for what you use.

Extra services

Aside from core services provided by outsourced cold storage providers like warehousing and shipping, another benefit is that you can also get lots of extra services like packaging, bundling or labeling. Some services can also be more custom made such as invoicing, placing your logo on packaging or waste management. Our other capabilities include being able to market your product across the region through our off-line network and on-line capability. We are happy to partner your company to drive revenues by enabling direct access to overseas markets. We are able to deliver door-to-door in the region, getting your product directly to your customers.

Building or buying a cold storage warehouse is not only expensive but also less flexible. The only easy and quick way to increase the cold storage capacity of your trading/ producing company is renting a cold storage warehouse. A hire contract is not only easy to set up but also easy to understand. All you have to do is to select the type of cold storage you prefer and how long you intend to use it. Your logistics company will handle the rest for you.

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What is HORECA?

HORECA Marketplace launching in 2018

Brought to you by I.M. Investment Holdings Pte Ltd

HORECA is the term used to refer to industries related to Hotel, Restaurants, and Catering. These are industries where the majority of the cost go towards the purchasing of raw materials and related products.

The HORECA Marketplace

The HORECA Marketplace by I.M. Investment Holdings brings together suppliers and buyers and enables each party to benefit in a few ways.

  • The Horeca Marketplace provides a platform to create awareness for different products for restaurants, hotels, catering, and their related businesses.
  • The marketplace helps suppliers to attract and build B2B clientele by partnering and leveraging on I.M. Investment Holdings network, expertise, and infrastructure.
  • The HORECA Marketplace provides a one-stop solution for participating partners to expand their businesses.
  • Provide personalized solutions for suppliers from handling complex business registration in South East Asia to the last-mile delivery of products to buyers.

About I.M. Investment Holdings

I.M. Investment Holdings enables buyers and suppliers to come together efficiently. By leveraging off our logistics and warehousing infrastructure and our Omnichannel sales and marketing capability, we can help your product gain market access efficiently while saving on costs. The benefit for buyers is the lower wholesale price at smaller minimum order quantities by buying through the HORECA Marketplace.

Maximizing Exposure of Your Products

In order to increase the awareness of your products, the HORECA Marketplace will:

  • Target and attract B2B clientele locally and regionally such as Hotel Operators, F&B Operators, Distributors, and Design & Consultants.
  • Collaborate with Trade Associations, International Chambers of Commerce and our extensive overseas partners.

Creating Value for Buyers and Sellers – HORECA Marketplace

Our Omnichannel strategy brings value to suppliers and buyers. This is done through our various efforts in the following areas:

  • Organize events
  • Food Tasting and Product Seminars
  • Internal and External exhibitions
  • E-commerce utilizing strong Search Engine Optimization to attract leads
  • Online and Offline Advertising including leveraging Social Platforms for both B2C and B2B targeting
  • Showroom, Event Space and Live Kitchen infrastructure to promote awareness of products.

Contact HORECA Marketplace on showcasing your products at our marketplace.

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Solve Warehousing Needs with WMS

Solve Warehousing Needs with WMS

As aforesaid, Singapore is a global recognized leading logistics hub renowned for its world-class infrastructure and global connectivity. Many of the largest third-party logistics (3PL) companies in the world have already established offices in Singapore to leverage on the excellent infrastructure and connectivity.

With the growing demand for warehousing services and the increasing complexity of warehouse operations to support key manufacturing and the increase in e-commerce activities in Singapore and the region, it is vital for logistics companies to remain competitive. It is, therefore, important for logistics companies in maintaining high productivity to stay resilient in the midst of these changes and challenges. The School of Civil and Environmental Engineering College of Engineering at Nanyang Technological University conducted a study of warehouse management systems in Singapore and made recommendations to keep Singapore competitive as a leading logistics hub.

According to the study, Singapore has many small players in the warehousing and logistics industry. At many of these companies, the use of Warehouse Management Systems (WMS) has not become widely adopted. WMS are systems that integrate Automated Storage and Retrieval Systems (AS/RS) with software for maintaining inventory, scheduling, and other functions to improve productivity. The benefits of these technological enhancements are in increase in efficiency and lower cost.

The study points out that the average level of technical sophistication in warehouses in Singapore is varied. Larger companies tend to leverage technology more than smaller operations. As a result, smaller players have farther to go to remain competitive in the logistics industry. The authors of the study propose that the government should encourage the adoption of technology such as WMS by subsidizing the costs. Such government schemes will help the industry to remain competitive and move forward.

WMS Helps 3PL Companies to Increase Efficiency and Profitability

Implementing WMS systems can improve overall productivity for 3PL companies. WMS systems help with inventory control, reduce the overall cost of labor and improve with the use of WMS systems. Smaller 3PL businesses can leverage such technologies to vastly enhance their profitability while avoiding the expense of investing in new warehouse locations.

How IM Investment Holdings can Help Your Business

The future of warehousing in Singapore is one of leveraging of technology and automation. Companies that adopt such technologies will be able to remain at the forefront of warehousing and logistics for the world. IM Investment Holdings has adopted these systems, to remain competitive and therefore can help companies with their logistics and warehousingneeds more efficiently. Our capability extends to bonded and cold store for perishable items with presence around the region. Contact us today to find out how we can assist you in your logistics and warehousing needs.

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